Certification: Sharp Eyed Group schedules interpreters that are certified by the Registry of Interpreters for the Deaf. Other certification systems do not always measure an interpreter’s ability to actually interpret between spoken English and American Sign Language.
Profile: Sharp Eyed Group maintains a profile of Deaf consumers’ and paying customers’ interpreter preferences. As such, we will attempt to schedule these interpreters first to assignments involving these customers and consumers.
Team Interpreting may be needed for assignments expected to last more than 2 hours, as well as for certain shorter assignments. The customer is billed for each interpreter utilized in a team. Team interpreters work together to assure the sustained accuracy of interpretation, switching roles between active and supporting interpreter—usually at intervals of about 20 minutes. The interpreter who is not actively interpreting assumes a supporting role and keeps up with the content in order to ensure an appropriate level of continuity when roles are switched. Certified Deaf Interpreters (CDIs) are utilized for teaming purposes when the Deaf consumers’ unique communication needs warrant specialized interpreting.
Confidentiality: All of our interpreters adhere to the Registry of Interpreters for the Deaf’s Code of Professional Conduct, which—among other things—stipulates that interpreters are to maintain confidentiality related to what they see and hear while on interpreting assignments.
Invoices are payable in their entirety within 25 days after receipt, unless prior arrangements have been made. A 5% late fee is assessed on invoices outstanding more than 45 days after receipt. Payment is accepted via check, credit card, or electronic deposit. Specific instructions for making payment are included on invoices. Please do NOT pay the interpreter on site.
Please contact us for full rate information or to request an interpreter.
With just ONE email or phone call to Sharp Eyed Group, you get access to over 70 highly-qualified interpreters. As an ASL community-based organization that is made up of Deaf consumers and interpreters, Sharp Eyed is also uniquely qualified to gauge and assess the needs of each individual interpreting request that comes our way. If the interpreter assigned to you becomes sick or has to cancel for another reason, SEG takes care of finding the replacement. Working with Sharp Eyed Group also reduces your administrative hassle – we keep up to date contact information on interpreters, and you reduce your paperwork since you don’t have to worry about tax forms or paying multiple invoices to multiple people.
Like any unfamiliar experience, some people are nervous about working with an interpreter for the first time, but it is very easy to do! Here are a few tips:
Speak directly to the Deaf individual and avoid phrases like “tell him” or “explain to her”.
Speak in your normal voice and tone and speak at your normal rate. The interpreter will let you know if clarification is needed or if something needs to be repeated.
It is the interpreter’s responsibility to interpret everything communicated between all parties, so please don’t ask the interpreter to stop interpreting for any reason.
It is important for the Deaf individual to keep the speaker in their line of sight in order to benefit from facial expressions and other body language, so the interpreter will often position himself or herself close to the speaker.
Copies of any agendas, written outlines, scripts, music lyrics, or other preparation materials are important to help the interpreter prepare. Please send these to Interpreting@SharpEyed.org
We recommend at least two weeks in advance to give us ample time to find the right interpreter for your situation and to ensure that there are interpreters available. Of course we realize this is not always possible, but please know that last-minute requests can be more challenging to fill.
We make every effort to fill each request, but we are working with independent contract interpreters who determine their own schedules. We do also have reciprocal agreements with two other local agencies when our pool of interpreters is unavailable. There are some situations when there are truly no interpreters available for a certain day or time and so we cannot guarantee to fill any interpreting request.
The Americans with Disabilities Act stipulates that any business serving the public must provide appropriate services for communication access to people who are Deaf or hard of hearing. More information can be found at ADA.gov.